Remitly: Send Money & Transfer
Remitly / Remitly Inc
About this app
- Category Lifestyle
- Age 10
- Updated Oct 21, 2024
- OS IOS / Android
Editor reviews
**Remitly: Send Money & Transfer**
**About This App**
Join the millions of people who have trusted Remitly since 2011 to send money to friends and family overseas. More money makes it home to loved ones with Remitly’s great rates, special offers, and no hidden fees. Use this easy money transfer app and your mobile phone to send money.
**Features:**
**Safe, Secure, Fast:**
- **Multiple Levels of Security:** Designed to keep you protected while transferring money.
- **24/7 Support:** Get quick support from our Help Center or contact us directly if you need assistance. We are here to help at any time.
- **Precise Delivery Time:** Know the exact date and time your money transfer will arrive.
**Save Money:**
- **Great Rates:** Benefit from competitive exchange rates.
- **No Fees for Recipients:** Receive money without any hidden fees.
- **Special Offers:** Enjoy a special offer on your first money transfer.
**Worldwide Money Transfers:**
- **Global Reach:** Transfer money safely to over 170 countries worldwide.
- **Mobile Money Providers:** Wire funds directly to mobile money providers like M-Pesa, MTN, Vodafone, eSewa, GCash, bKash, EasyPaisa, GoPay, and more.
- **Trusted Banks:** Send money to banks such as Bancoppel, BBVA Bancomer, BDO, BPI, Cebuana, Banreservas, GT Bank, Bank Alfalah, Polaris Bank, ICICI, MCB, Habib Bank, and many others.
- **Cash Pickup Locations:** Access approximately 460,000+ cash pickup locations globally, including Elektra/Banco Azteca, Caribe Express, Unitransfer, Palawan Pawnshop, OXXO, EbixCash, Punjab National Bank, Weizmann Forex, and more.
- **Supported Countries:** Send money to the Philippines, India, Vietnam, Mexico, Dominican Republic, Nigeria, Pakistan, China, Ghana, Kenya, Colombia, Brazil, Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panama, Ecuador, Peru, Bangladesh, Indonesia, Korea, Nepal, Thailand, and more.
**Easy Payment Methods:**
- Pay using your bank account, credit card, or debit card directly from your mobile phone.
**Customer Support:**
- Remitly provides support in 15 languages to help you with any questions or issues.
- Offices located around the globe, with the main office at Remitly Global, Inc., 1111 Third Avenue, Ste 2100 Seattle, WA 98101.
**Download the Remitly app today and start sending your money transfers with confidence.**
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How to use:
**Remitly: Send Money & Transfer - User Guide**
**Welcome to Remitly**
Remitly is your trusted app for sending money to friends and family worldwide. Follow this guide to easily set up and use Remitly for your money transfer needs.
**Getting Started**
1. **Download and Install**
- Visit the Google Play Store or Apple App Store.
- Search for "Remitly" and download the app.
- Open the app after installation.
2. **Create an Account**
- Open the Remitly app.
- Tap "Get Started" and enter your email address.
- Create a secure password.
- Follow the prompts to verify your identity and set up your account.
**Sending Money**
1. **Choose Your Recipient**
- Tap "Send Money" on the main screen.
- Select the recipient from your contacts or enter their details manually.
- Specify the recipient’s country.
2. **Select Delivery Method**
- Choose how your recipient will receive the money: bank deposit, cash pickup, mobile money, or home delivery (if available).
- Enter the recipient’s bank details or select a cash pickup location.
3. **Enter Amount**
- Enter the amount you wish to send.
- The app will display the exchange rate and any applicable fees.
- You will also see the estimated delivery time.
4. **Choose Payment Method**
- Select your preferred payment method: bank account, credit card, or debit card.
- Enter your payment details securely.
5. **Review and Send**
- Review all the details of your transaction.
- Tap "Send" to initiate the transfer.
- You will receive a confirmation with the estimated delivery time.
**Tracking Your Transfer**
1. **Track Transfer Status**
- Tap "Transfers" on the main screen.
- Select the transaction to view its status and expected delivery time.
2. **Notifications**
- Enable notifications to receive updates on your transfer’s progress.
- You will be notified when the money is delivered.
**Receiving Money**
1. **Cash Pickup**
- The recipient will receive a notification with the details.
- They can pick up the cash at the specified location with a valid ID and the transaction reference number.
2. **Bank Deposit**
- The money will be deposited directly into the recipient’s bank account.
- The recipient should check their bank account for the deposit.
3. **Mobile Money**
- The funds will be credited to the recipient’s mobile wallet.
- The recipient can use their mobile wallet app to manage the funds.
**Managing Your Account**
1. **Update Profile**
- Tap on the profile icon.
- Update your personal information, payment methods, and security settings.
2. **Change Language**
- Tap on "Settings" and select "Language."
- Choose from the available languages to set your preferred language.
3. **Security Features**
- Enable two-factor authentication for added security.
- Use biometric authentication if supported by your device.
**Customer Support**
1. **Access Help Center**
- Tap on "Help" in the app menu.
- Browse FAQs and troubleshooting guides.
2. **Contact Support**
- For additional assistance, contact Remitly’s support team 24/7.
- Use the in-app support chat, email, or call the support number provided in the app.
**Special Offers**
1. **First Transfer Promotion**
- Enjoy a special offer on your first money transfer. The app will automatically apply any available discounts or promotions.
2. **Referral Program**
- Refer friends to Remitly and earn rewards when they complete their first transfer.
- Access the referral program in the app to share your referral code.
**Compliance and Security**
1. **Verify Identity**
- Follow the in-app prompts to verify your identity. This step is crucial for complying with international money transfer regulations.
2. **Transaction Limits**
- Be aware of transaction limits and requirements based on your country and the recipient’s country.
**Thank you for choosing Remitly for your money transfer needs. Download the app and start sending money today with confidence and ease.**